Politika privatnosti / Privacy Policy

Ares Player – Ziria Digital
Verzija 1.0 – Datum stupanja na snagu: 10.12.2025.

SRPSKI

1. Uvod

Ova Politika privatnosti objašnjava koje podatke prikuplja ZIRIA DIGITAL – Suzana Marjanović PR ostale računarske delatnosti, Leskovac (u daljem tekstu: „Ziria Digital“, „mi“) kada koristite aplikaciju Ares Player, kako koristimo te podatke i koja prava imate.

Korišćenjem aplikacije Ares Player saglasni ste sa ovom Politikom privatnosti.

2. Ko smo i šta radimo

Ziria Digital pruža softverske usluge – Ares Player je multimedijalna aplikacija (media plejer) koja korisniku omogućava da reprodukuje sadržaj sa izvora koje obezbeđuje sam korisnik (npr. sopstvene liste, sopstveni serveri, legalni provajderi).

Ziria Digital ne pruža, ne prodaje, ne hostuje i ne distribuira TV kanale, filmove, serije ili bilo koji drugi sadržaj.

3. Koje podatke prikupljamo

Prikupljamo minimalne podatke potrebne za rad aplikacije i naplatu pretplate:

Podaci o nalogu
- korisničko ime ili ID korisnika
- lozinka (čuva se u šifrovanom obliku)
Podaci o pretplati i uplati
- osnovni podaci o uplati (npr. datum, iznos, model/poziv na broj)
- ne čuvamo brojeve platnih kartica, jer uplate idu preko banke / treće strane
Tehnički podaci
- tip uređaja i verzija aplikacije
- tehnički logovi (radi otklanjanja grešaka)

Ne prikupljamo sadržaj koji gledate, konkretne kanale, filmove, liste i slično – to ostaje na strani korisnika i njegovog provajdera.

4. Kako koristimo vaše podatke

Vaše podatke koristimo isključivo za:

otvaranje i održavanje korisničkog naloga
proveru uplate i trajanja pretplate
podršku korisnicima (kada nam se javite)
poboljšanje stabilnosti i funkcionalnosti aplikacije

Ne prodajemo vaše podatke trećim licima i ne koristimo ih za agresivni marketing.

5. Sa kim delimo podatke

Podatke delimo samo kada je neophodno:

sa bankom / platnim sistemom – u meri u kojoj je potrebno da se obradi uplata
sa državnim organima – samo ako to zakon izričito zahteva (npr. sud, policija)

Nikome ne prodajemo liste korisnika.

6. Koliko dugo čuvamo podatke

podatke vezane za aktivan nalog čuvamo dok je nalog aktivan
podatke o uplatama čuvamo onoliko koliko zahteva poreski i računovodstveni zakon

Kada više nema potrebe da se podaci čuvaju, brišemo ih ili anonimizujemo.

7. Vaša prava

Korisnik ima pravo da od nas zatraži:

uvid u podatke koje o njemu vodimo
ispravku netačnih podataka
brisanje podataka koji više nisu potrebni
prestanak korišćenja aplikacije

Zahtev možete poslati na: ziria.digital@pm.me.

8. Bezbednost podataka

Primenujemo razumne tehničke i organizacione mere kako bismo zaštitili podatke od neovlašćenog pristupa i zloupotrebe. Nijedan sistem nije 100% siguran, ali nastojimo da rizik svedemo na minimum.

I vi pomažete u zaštiti naloga time što čuvate lozinku, ne delite nalog sa neovlašćenim licima i obaveštavate nas ako posumnjate na zloupotrebu.

9. Izmene politike

Ovu Politiku privatnosti možemo povremeno izmeniti. Ažurirana verzija biće dostupna na ovoj stranici, a nastavak korišćenja aplikacije znači da prihvatate izmene.

ENGLISH

1. Introduction

This Privacy Policy explains which data is collected by ZIRIA DIGITAL – Suzana Marjanović PR ostale računarske delatnosti, Leskovac (“Ziria Digital”, “we”) when you use the Ares Player application, how we use that data and which rights you have.

By using the Ares Player application, you agree to this Privacy Policy.

2. Who we are and what we do

Ziria Digital provides software services. Ares Player is a multimedia application (media player) that enables users to play content from sources they provide themselves (e.g. their own playlists, their own servers or lawful third-party providers).

Ziria Digital does not provide, sell, host or distribute TV channels, movies, series or any other content.

3. Data we collect

We collect only the minimum data required for the app to function and for billing:

Account data
- username or user ID
- password (stored in encrypted form)
Subscription and payment data
- basic payment details (date, amount, payment reference)
- we do not store card numbers – payments are processed by banks / payment processors
Technical data
- device type and app version
- technical logs (for troubleshooting and stability improvement)

We do not collect information about the actual content you watch, specific channels, movies, playlists or content sources. This remains with you and your content provider.

4. How we use your data

We use your data only to:

create and maintain your user account
verify payments and subscription period
provide customer support when you contact us
improve the stability and functionality of the application

We do not sell your data to third parties and we do not use it for aggressive marketing.

5. With whom we share data

We share your data only when necessary:

with banks / payment processors – to process payments
with public authorities – only when required by law (e.g. court, police)

We do not sell user lists to any third parties.

6. How long we keep data

data related to an active account is kept while the account is active
payment data is stored as long as required by tax and accounting regulations

When there is no further need to keep the data, it is deleted or anonymised.

7. Your rights

You have the right to request:

access to the data we hold about you
correction of inaccurate data
deletion of data that is no longer needed
termination of the use of the application

You can submit a request at: ziria.digital@pm.me.

8. Data security

We apply reasonable technical and organisational measures to protect your data from unauthorised access and misuse. No system is 100% secure, but we do our best to minimise risks.

You also contribute to security by keeping your password safe, not sharing your account with unauthorised persons and notifying us if you suspect misuse.

9. Changes to this Policy

Ziria Digital may update this Privacy Policy from time to time. The updated version will be available on this page, and by continuing to use the application you are deemed to accept such changes.